Standards For Primary Details For Hotels

Following Marriott and Wynn Resorts , Best Western Hotels & Resorts is testing the use of Amazon Dot devices in its hotels for guests and employees, according to Skift , a travel publication. The voice-activated devices can be used to communicate with the hotel — and that includes ordering room service or reporting issues with the room. "I think, in the future, that's how the guest might want to interact with us," Best Western Hotels & Resorts CEO David Kong told Skift. "The Amazon Alexa, to me, is the future," he added. "Right now, people are into messaging, but in the future, it's going

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